Data Protection

RC777 Privacy Policy — Your data is safe with us

RC777 is fully committed to protecting the personal information of its users. This policy transparently outlines what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026 SSL Secured GDPR Compliant
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1 Introduction & Commitment

Welcome to RC777. We believe that protecting user privacy is the foundation of a safe and trustworthy gaming environment. RC777's Privacy Policy is built on that principle — to be fully transparent about how your information is collected, stored, and used.

This Privacy Policy applies to RC777's website, mobile platform, and all associated services. By using any RC777 service, you are considered to have agreed to this policy. We recommend reading it in full before registering.

RC777 complies with international data protection standards and does not share any user information with third parties without consent. Protecting your privacy is an ethical responsibility we take very seriously.

Please Note

This Privacy Policy applies to RC777's Terms & Conditions And Responsible Gaming To be read in conjunction with the Policy.

2 What Data We Collect

RC777 collects only the information necessary to operate its services — nothing excessive or unnecessary. The types of data collected are detailed below:

Data Type Example Reason for Collection Mandatory?
Identity Information Name, Date of Birth, National ID KYC Verification Yes
Contact Information Mobile number, email Account Security Yes
Financial Information BKash/Nagad Number, Transaction History Payment Processing Yes
Device Information IP Address, Browser, OS Security & Fraud Prevention Automatic
Gaming Activity Bet history, session data Service Improvement & AML Automatic
Location Data Country, Region Geographical Restrictions Optional
  • Information provided during registration is stored directly in the database in encrypted form.
  • Full card numbers or PINs are never stored as part of payment information.
  • KYC documents are stored on secure servers and are only accessible to authorized personnel.

3 How Your Information Is Used

RC777 uses collected data only for specific purposes and never sells it to third parties for advertising. The primary reasons for using your data are:

Account Management & Verification

To handle registration, login, identity verification (KYC), and account security.

Processing Financial Transactions

To properly manage all transactions related to deposits, withdrawals, and bonuses.

Fraud & Anti-Money Laundering

To detect suspicious activity and maintain platform security.

Providing Customer Support

Your previous support history is used to resolve issues quickly and effectively.

Personalized Experience

Showing game recommendations and relevant promotions tailored to your preferences.

Legal Compliance

Storing and reporting data to meet regulatory authority requirements.

4 Cookies & Tracking Policy

RC777 uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser that help remember your information on return visits.

Essential Cookies

Used to store login sessions, security tokens, and language preferences. The site cannot function without these.

Analytics Cookies

Used to analyze page visits, session duration, and user behavior. Applied to improve the site.

Preference Cookies

To remember your language, theme, and game preferences so you don't have to set them up every time.

Security Cookies

Security cookies are used to prevent CSRF attacks and detect suspicious login activity.

You can disable non-essential cookies through your browser settings. Note that doing so may affect certain features of the site.

5 Data Sharing & Disclosure Policy

RC777 never sells or rents your personal information. However, under specific circumstances and strict data processing agreements, certain information may be shared with select third parties:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive limited information solely for processing transactions.
  • KYC Partner: Authorized third-party verification providers for identity verification.
  • Game Provider: Limited data is shared with game developers to verify Live Casino or slots game outcomes.
  • Law Enforcement Agencies: In response to a court order or valid legal directive.
  • Regulatory Authority: To meet mandatory reporting requirements set by the licensing authority.
What We Never Do

RC777 never sells or transfers your data to advertisers, data brokers, or unrelated third parties.

6 Data Retention Period

RC777 retains user data only for as long as necessary — never beyond what is required. Retention periods depend on the type of data and applicable legal obligations.

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Obligations
Transaction History 7 Years AML & Tax Compliance
KYC Documents 5 Years After Account Closure Regulatory Requirements
Gaming Logs 3 Years Dispute Resolution
Support Conversations 2 Years Service Quality Improvement
Cookies Data 30 days – 1 year By Cookie Type

When the retention period expires, data is automatically deleted through secure methods.

7 Your Privacy Rights

As an RC777 user, you have important rights over your personal data. We respect those rights and aim to fulfill any request within 30 days.

Right to Access Your Data

The right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction or update of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data where no legal obligation requires us to retain it.

Right to Object to Processing

The right to object to or restrict the use of your data for specific purposes.

Right to Data Portability

The right to export your data in a structured, machine-readable format.

Right to Withdraw Consent

The right to withdraw consent for data processing at any time.

To Exercise Your Rights

For any privacy-related requests, please contact our support team. We will do our best to respond within 30 days of receiving your request.

8 Information Security Measures

RC777 follows the highest industry standards to protect user data. Our security infrastructure is built in multiple layers so that even if one layer is compromised, your data remains safe.

  • All data transmissions are TLS 1.3 / 256-bit SSL Encryption Is used.
  • Password bcrypt Hashing Method stored — never directly readable.
  • Data Stored on Server AES-256 Encryption Secured.
  • Two-Factor Authentication (2FA) is available to enable on all accounts.
  • Regular third-party security audits and penetration testing.
  • Real-time fraud detection is active 24/7.
In the Event of a Data Breach

In the event of a security breach, rc777 will notify affected users within 72 hours and take all necessary protective measures.

9 Third-Party Services & Links

The RC777 platform integrates services from various third-party game providers, payment gateways, and technology partners. Each third-party provider operates under its own privacy policy.

RC777 only works with third parties that comply with international data protection standards and have signed Data Processing Agreements (DPA). However, if you visit a third-party site directly, that site's own privacy policy will apply.

Game Providers' Data

When you play Live Casino or slots games, the game provider processes your gameplay data directly. This data is used solely to ensure game integrity.

10 Privacy Policy Updates

RC777 reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, technology upgrades, or updates to our services.

  • At least 14 days' notice will be given before any major changes.
  • Notices will be sent to your registered mobile number or email address.
  • The date of any change will always be shown at the top of the page as "Last Updated".
  • Continued use of the platform after a revised policy is published will be considered acceptance of the new policy.

11 Contact & Complaints

For any privacy questions, concerns, or rights requests, please reach out to our dedicated Data Privacy Team.

Email Support

For Privacy-Related Requests:
[email protected]

Live Chat

Chat with our support team in Bangla, 24/7. We typically respond within 5 minutes.

Response Timeframe

Standard requests are responded to within 7 business days; complex requests within 30 days.

Why rc777 Is Trusted

Our Data Protection Features

The technologies and policies RC777 follows to protect user privacy meet the highest standards in the industry.

End-to-End Encryption

Every data packet from your device to our servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Secure KYC Verification

Your identity documents are stored encrypted on secure servers and are accessible only to authorized compliance team members.

Two-Factor Authentication

Enabling 2FA means your account stays protected even if someone knows your password. Keep this extra layer of security active.

AI Fraud Detection

Our real-time AI system automatically blocks suspicious logins and transactions. Your account is monitored around the clock.

Regular Security Audits

At least twice a year, independent third-party security experts audit and certify rc777's systems.

Full User Control

You can view, correct, or request deletion of your data at any time. Your information, your rights.

General Questions

About the Privacy Policy Frequently Asked Questions

No, rc777 never sells, rents, or transfers your personal data to third parties for advertising purposes. Data is only shared with partners necessary for service operations and where required by legal obligations.

Your KYC documents are retained for up to 5 years after account closure, in accordance with international AML (Anti-Money Laundering) regulations. Once the retention period ends, documents are securely deleted.

Yes, you can request deletion of your data at any time. However, certain information (such as transaction history) must be retained for a specified period due to legal obligations. Contact our support team for more details.

RC777 only identifies country and region from IP addresses, primarily for geo-restrictions and security purposes. Precise GPS location is not collected. No location data is gathered without your consent.

Yes, at least 14 days before any major changes, a notification will be sent to your registered mobile number or email. For minor changes, only the "Last Updated" date at the top of the page will be revised.

Join RC777 — Experience Safe & Private Gaming

Your data is completely safe with us. Join millions of trusted players in Bangladesh and enjoy RC777's secure platform today.

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